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About the Business
Business owner information
Brittany Z.
38 º North is Santa Rosa's newest address for apartment home living. Perfectly located within minutes of Sonoma County's finest dining, wineries, breweries, shopping, outdoor adventures, culture, and entertainment. 38 º North is nestled against Taylor Mountain Regional Park, a landmark in Santa Rosa that offers panoramic views of the City from the hiking trails that climb to the summit, just minutes off of Highway 101. With spacious 1 and 2 bedroom floorplans, featuring all new finishes, relaxing clubroom, and 24-hour fitness center, 38 º North is apartment living at its best. Discover 38 º North. Rent at 38 º North. Reserve your apartment home today, at 38 º North!
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Overall rating
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- Alejandro M.Rohnert Park, CA01May 12, 2023
I would give them negative stars if I could. When we moved in they kept telling us "you get what you paid for". Well, the gym and clubhouse have been closed for months now due to mildew with no reopening date on sight, and the management's way to address is to offer "continental breakfast" once a week? How about you reduce our rent for the inconvenience or at least pay for the gym membership I had to get due to to the inconvenience?
Also, good luck trying to ever get a response in regards to anything from management, which is not really surprising since not a single manager seems to not last even a month. DO NOT MOVE HERE!!!Helpful 3Thanks 2Love this 2Oh no 0Business owner information
Horacio E.
May 13, 2023
Hello Alejandro,
Thank you for taking the time to share your feedback. We apologize that your experience is less than satisfactory and would love the opportunity to speak with you. At your earliest convenience, please contact our management team directly at (707) 505-8969 or stop by our office in person.
We look forward to speaking with you. - Stephanie R.The Dalles, OR01Feb 10, 2023
Everything about living here is great and all, except the only problem is my upstairs neighbors who are constantly stomping, being so loud god knows what they are doing and not to mention their dog is just always barking. I have spoke with management and sent emails and nothing is being done... the only person who reassured me about my neighbor's and always tried her best was Mariana unfortunately she doesn't work here anymore.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
J T.
Feb 13, 2023
Stephanie, Thank you for leaving us a rating.We are so sorry that you're dealing with these issues with your neighbor and that you feel we are not working quickly enough. Thank you for taking the time to detail this with us on Friday, We will do everything we can to remedy this quickly and within the boundaries of the law. I will reach out again with an update next week.We appreciate you being a wonderful resident and want you to enjoy your home.
- Samantha A.Petaluma, CA023Nov 18, 2021
I am absolutely in love with my apartment, high ceilings and beautiful cabinetry. Brittany is super friendly and she hosts community events which are very fun!
Helpful 0Thanks 0Love this 0Oh no 0 - Gabriela A.Oakland, CA133155Nov 18, 2021
Great management! Beautiful property. I love my apartment and the amenities. The pool and jacuzzi are great after a long day of work, and my dog loves the dog park.
Helpful 0Thanks 0Love this 0Oh no 0 - Isabel G.South Park, Santa Rosa, CA042Nov 18, 2021
I absolutely love living here! There are so many great amenities( 24 hour gym, pool, hot tub, Amazon Hub & Clubhouse), great location and super kind and responsive staff. (:
Inside our apartment is super spacious and modern, definitely recommend living here!Helpful 0Thanks 0Love this 0Oh no 0 - Mohammad S.Santa Clara, CA01Jan 28, 2021
I signed an application with specific terms, then I discovered actual site terms are different, I was told I will not even get refunded for the deposit. This seems to be very misleading and I wish there were honesty and transparency or respect the terms I signed already.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Horacio E.
Mar 21, 2021
Hello Mohammad,
Thank you for taking the time to share your feedback. We apologize that your experience was less than satisfactory and would love the opportunity to get details on your concerns. At your earliest convenience, please contact our management team directly at (707) 505-8969 or stop by our office in person.
We look forward to speaking with you. - Kate G.Concord, CA1527Jun 27, 2020First to Review
I found 38° North while searching in the area as I will be transferring for work this summer. Nothing seemed more perfect than a brand new construction home (I'm a germaphob, renters are gross. I want to be the first to live there) and was able to schedule a tour with the community director, Brittany. She was so helpful!! She showed me everything about the apartment, and answered all 8,542 questions I had (because that's who I am as a person) with knowledge and patience. The place is INCREDIBLE and my application process was a breeze even during this Covid disaster. I can't wait to move into my perfect new apartment home! If you're considering moving to the area, chose 38° North! One, because it's perfect, but two, because I would like neighbors. Hope to see you around, neighbor!
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